Berlitz Language Institute http://www.berlitz.co.kr places great importance on the personal information of its members, and the privacy regulations under the 「Act on Promotion of Information and Communication Network Utilization and Information Protection」 so that members can use the service with confidence. And we are doing our best to comply with the 「Personal Information Protection Guidelines」 established by the Ministry of Information and Communication. The personal information protection policy of Berlitz Language School is announced as follows.
(This policy may change when government laws change, guidelines change, and new services are added or reorganized, so please check this from time to time.)
Purpose of collection and use of personal information
The purpose of collecting information at Berlitz Language School is to provide the best customized service to each member (general member, foreign member).
Each member's information is used to smoothly use the service of Berlitz Language Institute, to deal with problems when using the service, to add new functions, to improve the service, and to provide useful information.
[The collected information is not used for any other purpose other than the provision of the service or the purpose stated in advance.]
Personal Information Collection Items of Berlitz Language School
When signing up for the first time, Berlitz Language School receives essential information to provide services.
Required items when signing up for membership are name, ID, password, social security number, address, phone number, and email. The information you entered will not be used for any purpose other than to provide the service or for the purpose previously disclosed to the member.
Retention and use period of personal information, destruction
While you are a member of the Berlitz Language Institute and receive the services provided by the Berlitz Language Institute, your personal information will be retained by the Berlitz Language Institute and used to provide the service.
However, when a member of Berlitz Language Institute withdraws (deletes ID) according to the procedure specified by the company, and when the purpose of receiving the personal information notified to the member in advance is achieved, the collected personal information will be completely deleted and for any purpose. It is handled so that it cannot be viewed or used by.
Regarding viewing and correction of personal information, members of Berlitz Language Academy can view and amend their personal information at any time.
Retention period: Member information is kept for a certain period of time as shown below in Berlitz Language Academy if it is necessary to preserve it according to the provisions of relevant laws and regulations even after membership withdrawal during the period in which the membership status according to the use contract is maintained.
* Records on display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
* Records on contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
* Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
* Records on consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
* Records on collection/processing and use of credit information: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
* 3 months of data confirming communication facts in accordance with the Protection of Communications Secrets Act
Provision and sharing of information to third parties
Berlitz Korea does not use the member's information for anything other than the (purpose of collection and use of personal information) in Paragraph 1 or provide it to other people or other companies or institutions at will. However, information can be provided for the following matters, and information is also provided in accordance with reasonable grounds and procedures.
end. In order to provide better service, we may share your personal information with affiliated companies. Even in this case, we will go through a procedure to ask the member for consent about where the company to share personal information is, what information is needed, why it is needed, and how it is protected and managed, and if you do not agree, we will not share personal information.
I. In accordance with the law or for investigation purposes, if there is a written request from an investigative agency, it can be provided to a third party.
All. Personal information may be provided to a third party only in an unidentifiable form if necessary for statistical writing, academic research, or market research.
Measures to protect personal information
Your personal information is protected by a password. Only the person who knows the password of the member's account can know the password, and only the person who knows the password can check and change personal information. Therefore, you should not disclose your password to anyone.
It is also recommended to log out and close the web browser after completing the work.
In particular, if you share a computer with other people or use it in a public place, such a procedure is essential to prevent personal information from being known to others.
Provision of goods or services
Berlitz Korea processes personal information for the purpose of delivering goods, providing services, sending bills, providing contents, providing customized services, personal authentication, payment and settlement, and preventing identity theft.
Personal information related to'provision of goods or services' is retained and used for the above purpose of use for up to 7 years from the date of consent for collection and use. Even before that, if the information subject withdraws consent, personal information will be destroyed. However, if there is an obligation to retain personal information in the relevant laws and regulations, the personal information will be processed and retained for the specified retention period. In addition, personal information collected through consent may be used to contact the information subject for promotion of goods or services or solicitation of sales.
Processing of personal information
Berlitz Language Institute appoints a person in charge of personal information management as shown below in order to protect customers' personal information and handle complaints related to personal information.
Rights and obligations of the data subject and how to exercise them:
As a subject of personal information, users can exercise the following rights.
The data subject may exercise the following rights related to personal information protection at any time to Berlitz Language School.
1. Request to view personal information
2. Request for correction if there is an error
3. Request for deletion
4. Request to stop processing
Requests for viewing, correction, and deletion of personal information can be requested through written, e-mail, fax, etc. using the form attached to the Enforcement Regulations of the Personal Information Protection Act, and Berlitz Institute will take action without delay.
If the information subject requests correction or deletion of errors in personal information, Berlitz Language Academy will not use or provide the personal information until the correction or deletion is completed.
In addition, the exercise of related rights can be done through an agent such as the legal representative of the information subject or a person who has been delegated. In this case, you must submit a power of attorney in the form attached to the Enforcement Regulations of the Personal Information Protection Act.
Remedy for infringement of rights and interests
The information subject may contact the following organizations for damage relief, consultation, etc. for personal information infringement.
If you are not satisfied with Berlitz Language Institute's own personal information complaint handling and damage relief results, or if you need more detailed help, please contact the following organizations.
▶ Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
Responsibility: Report of personal information infringement, request for consultation
▶ Personal Information Dispute Mediation Committee (operated by Korea Internet & Security Agency)
Jurisdiction: Personal information dispute mediation application, collective dispute mediation (civil settlement)
▶ Supreme Prosecutors' Office Cyber Crime Investigation Division: 02-3480-3582 (www.spo.go.kr)
▶ National Police Agency Cyber Security Bureau: 182 without area code (cyberbureau.police.go.kr)
Duty of notice
Personal information manager
The member is responsible for the leakage of ID or password due to the member's carelessness and any accidents resulting therefrom. Please pay special attention so that your personal information is not leaked to other people around you.
Personal Information Manager, Berlitz Language School
Name: Kim Joo-pil, team leader
Phone number: 1588-0584
Affiliation: General Affairs Team, Berlitz Korea